Purchase Information

Customer Service:

1. My mission is give you a pleasureable shopping experience. So i always have great deals on lots of great stuff everyday. Part of making sure your 100% satisfied is providing you with the very best Customer Service as possible. Your satisfaction is my #1 priority! Thanks for your business!
2. We always leave a POSITIVE FEEDBACK for all completed members who do their part to complete the transaction. DON'T BID if your not sure about something or you cant pay for the item! NO FEEDBACK WILL BE GIVEN FOR BIDDERS WHO FAIL TO COMPLETE THE TRANSACTION. I know stuff happens and things come up, if your bidding and Life happens, please contact us for options.

Shipping:

1. USPS 1st Class Shipping to anywhere in the U.S. is $6.99! USPS PRIORITY shipping is $10.99. Please ask about rates to Alaska, Hawaii and other of the US Territories.
   
2. USPS 1st class S&H is $9.99 to anywhere anywhere in the world! USPS Priority S&H is $15.99 to Canada & $17.99 to everywhere else in the world.
   
3. OVERNIGHT shipping is available for $19.99*. Overnight shipping  is not available to Hawaii, Alaska, or outside the U.S.A. This  also includes delivery confirmation and/or tracking number. Payment must be received by noon EST for item to be shipped same day.
4. Most shipments include a tracking/delivery confirmation number. 1st Class International shipments are excluded.
5. Most items are shipped within 2-3 business days. Please allow 7-10 days for 1st class domestic shipments & 4-6 weeks for international.
6. We do offer Combined Shipping discounts. If you are Bidding/Buying Multiple Auctions please wait until all of the auctions have ended to pay for all of your items at once. Paying for all of our items at once will ensure you get the largest shipping discount possible..
7. Once you completed the checkout or payment, you will not be able to combine additional auctions. No exceptions.
8. Insurance is not optional, its required on all International Shipments, the cost is $1.99.
9. We are not responsible for items lost in transit to an unconfirmed address. Buyers requesting shipment to anywhere other than a confirmed address do so at their own risk and waive the right to request a refund, file a dispute, claim for non-receipt or request reshipment of an item. Shipping to unconfirmed addresses is not required, its a courtesy.

Return Policy:

• 1yr Limited Replacements Warranty applies to all NEW memory modules. This applies to all NEW items listed in my store, fixed price listings & auctions.
• We only accept returns for items that are defective. We must be notified of a defective item within 3 days of receipt. This  does not apply to PC memory. There are absolutely NO returns on PC memory due to the fact that memory can easily be damaged by static electricity from improper handling of the module. If an item is DOA it must be reported within 3 days and the order must have included ESD equipment such as an anti-static armband for me to consider an item eligible for exchange. If you do not spend the $5 to take the extra precaution of not damaging the memory, I'm simply going to assume that your lack of care resulted in damage to the memory. All items are tested and working as it is working when it leaves here. It is important if you do not know how to install memory, please learn how, also if you do not have an anti-static armband to ground yourself, dont try it!

Payment Details:

• We will gladly accept payments by PayPal, CC/Debit card or USPS Money Order. If you would like to pay by PayPal and have questions please feel free to contact me.
• We also accept USPS money orders & cashiers checks, no personal checks, please.
  
• We accept Visa, Master Card, & AMEX payments online or by phone. If you would like to pay by CC/Debit card please click the PAY NOW link in your invoice or cal me.
• Your transaction is not complete once you have won the auction, your transaction is only complete once you have finished your checkout and successfully made the payment for your item. You can do this by following the checkout instructions in your invoice or following the "Pay Now" link contained in the listing once the auction is over.

Thanks,
Memory Upgrades